EPTISA Servicios de Ingenieria S.L. was founded in 1956 and established its permanent branch office in Tbilisi, Georgia, in 2011.

As EPTISA was concerned with adverse economic and market conditions, drastic measures were necessary, including changes and improvements in the printing processes and the holistic approach towards overall company effectiveness.

Printing bottlenecks were under close examination because most of the key operations were tied to the efficiency of the printing process. Moreover, the printing volumes were on the rise, therefore they decided to improve printing operations.

The printing process was interlinked with most of the operations at EPTISA. It included printing multiple documents, which justified the purchase of a high-volume light production printer.

Natalia meticously planned the criteria for selection:

- High printing speed
- High paper capacity
- Online connectivity
- Fast scanning speeds
- Effective maintenance and service

They decided to partner with Canon, and the first step was to purchase an imagePRESS C165 that met all the established criteria and more.

In search of greater productivity, EPTISA is planning on purchasing the uniFLOW solution and integrated platform for all print, scan, and device management. It will allow the company to track and assess the usage of all printing and scanning processes to optimize employees' productivity and the flow of printing processes.

Due to the industry in which EPTISA operates, the security of internal documents is of the highest concern. Furthermore, tracking not only the details of the printing processes but also the printing activities of employees are crucial.

The steps EPTISA took to improve the printing processes to achieve productivity are only the beginning; as the company is planning a rapid expansion within its area, the relationship with Canon will only get stronger.